Walmart Owned
Models:
- Ford E-Transit
- Ram/Ford E-Transit (Gas Vans)
- Chevrolet BrightDrop
Service Recommendations:
- Use dealerships only for major issues like check engine lights, transmissions, or electrical problems.
- For tire and general maintenance, opt for national chains (e.g., Firestone, Pep Boys) or preferred Wheels partners for faster service.
- Avoid small, local shops.
- Find payment details in the Vehicle Maintenance guide found in your vehicle.
Merchant Fleet
- Vendor Support: 888-855-5737
- Shops can call for repair approval help.
- For concerns about repair coverage email: InHomeFleetMgmt@walmart.com
Authorized Vendors:
| Firestone | Goodyear | Grease Monkey |
| Jiffy Lube | Just Tires | Meineke |
| Michelin | Midas | Monro Muffler |
| NTB | Pep Boys | SpeeDee |
| Take 5 | Tire Choice | Tire Plus |
| Valvoline | Dodge - RAM Ford Dealership | |
Buffer/Rent Van
Maintenance Responsibilities:
Enterprise is responsible for all maintenance of their rental vans. This includes regular service, oil changes, tire rotations, and any other necessary upkeep to ensure the vehicle remains in optimal condition.
If you encounter any issues or need maintenance during your rental period, contact your Enterprise office immediately. They will arrange for the necessary services and cover all related costs.
Accidents, Citations & Vehicle Issues
Contact for Support:
- Email: Walmart@Wheels.com
- OneWalmart Resources: OneWalmart > Global Travel & Expense > Walmart Corporate Vehicle Landing Page
- Wheels Hotline: 1-800-323-5915
Information Required for Wheels Hotline Calls:
- Walmart Inc. Client Number: 5579
- Your Vehicle Unit Number (located on fuel card)
- Vehicle Identification Number (VIN)
- Walmart Identification Number (WIN)
Unable to Resolve via Wheels?
- Email: InHomeFleetMgmt@wal-mart.com
- For Van Charging Issues, Buffer Van Requests, or Escalations:
Submit a My Walmart ticket:
- Path: My Walmart> Facility Management> Report an issue> Top Issue Categories (VIEW ALL)> Apps/Tools/Websites> InHome Associate> InHome Associate Van and Charging
- OneWalmart Resources: Vehicle Management Guide