- If you need to return a delivery to the store:
- Tap the 3-dot menu (bottom right).
- Select I can’t complete this delivery.
- Important: Follow the steps here to process incomplete orders properly. If not, the order will appear in the driver’s next trip and delay their start.
- At the prompt, select Tech Issue. Then follow next steps.
- Tap Return Order and follow App directions.
- At the store, give the order to the dispense team for processing.